My 7 plus is total junk as they say with being unresponsive and all, I have to pay 1299 retail price. well I asked if i could switch back to my old cheapest plan after 24months? and she said YES. I just wanted to pay at once, but she said I have to do monthly payment. In order to take the 579.99 trade in promo, I had to stay with UNLIMITED plan for 24 months which is under payment plan.
Because i don't want to spend money! Also I had been staying with cheapest plan. MY PHONE WAS UNRESPONSIVE AND THERE WAS CRACKS. There was absolutely ZERO damage to the phone. Since day 1, it had a protective case and you know YES I have been still using 7 plus and there is a reason that why I have been using an old model. I should have taken the phone before sending back.Īgent gave me a number to call trade-in department. WHAT?! I was extremely shocked and upset. "YOUR PHONE WAS UNRESPONSIVE AND THERE WAS CRACKS" um. But then I wondered WHY it would take that long when my phone works perfectly and looks pretty brand new? Yesterday which is May 7th, I started talking online asking about the status. I contacted Verizon last week and online agent said my phone is STILL under investigation and it takes a couple more days and was told i would receive an notification email or whatever.
#Verizon in home agent mac upgrade
So anyway, I placed the order for the upgrade phone on April 14th and sent the phone to the trade-in department on 19th. The "welcome to iPhone" screen was present, and was as responsive as new iPhone is. I powered the device on and did a factory reset. No signs of wear or crack as I had used it for a couple years. I was not really willing to trade in as it was perfectly fine phone, however was flattered at $579.99, ended trade-in my iPhone 7 plus which had no issues. I decided to get this deal and was guaranteed by an agent I spoke to online that I would get the $579.99 trade-in credit. I traded in my iPhone 7 plus in last month under the promotion of receiving $579.99 trade in credit towards a new iPhone 12 pro.
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